Terms of Service — 2045 Studio
Last updated: 10 September 2026
Version: 3.0
1. Agreement and parties
These terms govern 2045 Studio (the Service), operated by 2045 Consulting Ltd, company number 16330275, of 124 Evering Road, London, England, N16 7BD (we, us)
By agreeing to these terms or using the Service, you agree to them. If acting for an organisation, you confirm your authority to do so. Your organisation is the customer where it contracts for your access, and its authorised-use requirements also apply
A separately agreed written customer agreement takes precedence where it conflicts with these terms. Applicable data processing terms govern processing on a customer's behalf. Our Privacy Policy explains personal information handling; it is not a blanket consent to processing
The Service is designed for business use. Nothing here removes mandatory rights that apply if you qualify as a consumer under applicable law
2. The Service
2045 supports research, analysis, content creation and collaboration using AI and user-defined instructions. Features may include workspaces, document processing, chats and personas, reports, reusable libraries, connected sources, dictation and source records
Features, supported formats and models vary. Connecting a service does not mean every capability or file format of that service is supported. We may apply usage, file-size and processing limits for reliability
We may improve or change the Service. Where practical, we give reasonable notice of a material reduction affecting a paid service, except where urgent action is required for security, law or circumstances outside our control. Specific availability and support commitments must be in your customer agreement. Features marked beta may change or be withdrawn
3. Accounts and collaboration
Keep account information accurate, safeguard access and promptly report suspected compromise. Do not share credentials or permit unauthorised use. You are responsible for users you authorise, subject to our own obligations
Administrators manage access within available permissions. Workspace and library settings determine who can see and use content. Check your authority before sharing; saved material in a shared location may be available to other authorised users
4. Your content
You and your licensors retain existing rights in supplied content. You must have permission to upload, connect, process and share it, including personal information and confidential material
You permit us to host, copy, transmit, extract, index and otherwise process content as necessary to provide and support the requested Service, using appropriate providers. This permission continues for retained copies only as needed under applicable retention, security, legal and deletion arrangements. It does not transfer ownership or permit sale or advertising use. We do not use your content to train our own AI models
You are responsible for your instructions, methodologies and use cases, and for meeting applicable laws, professional duties and organisational requirements. Discuss additional requirements with us before using regulated or particularly sensitive workloads
5. AI outputs and review
AI can produce inaccurate, incomplete, biased or invented material. Results depend on inputs, sources, the model and task. Outputs may resemble those produced for others and may contain material subject to third-party rights
As between you and us, you may use outputs generated for you. To the extent we hold assignable intellectual property rights in those outputs, we assign them to you, subject to rights in our underlying technology and third-party material. This does not guarantee copyright eligibility or exclusivity
We provide technology, not professional legal, financial, medical or other regulated advice. Review important outputs and sources and obtain appropriate professional advice. Do not use an output as the sole basis for a decision with legal or similarly significant effects on an individual
Sources and audit features support review. A listed input may have been supplied without supporting a particular statement. These features do not certify accuracy or guarantee a complete evidence record for every output
Saving an output to memory is distinct from retaining conversations, reports, revisions and operational records. Review the controls for the feature you use
6. Connected services
Connecting Google Drive, Notion or another supported service authorises the access needed for the selected feature. You remain responsible for having the right to supply selected content. Third-party permissions and terms also apply
Connected content may be retrieved when a report runs and sent to its processing provider. Changed files, revoked permissions or provider outages can prevent retrieval. A saved report is not a continuously updated copy of its sources
Disconnection prevents subsequent access through that connection once effective; it does not itself erase earlier outputs or records. Sharing an output can share information derived from connected files even though connection credentials belong to the connecting user
We do not control third-party websites or services. We remain responsible for our own integration and data-handling obligations; third parties remain responsible for their services
7. Acceptable use
You must not:
- use the Service unlawfully, deceptively or to infringe others' rights;
- upload malicious code or intentionally compromise security;
- access another customer's information without permission;
- evade access controls, credit limits or reasonable restrictions;
- disrupt the Service or conduct intrusive security testing without agreement;
- resell or sublicense access without written agreement; or
- reverse engineer the Service except where permitted by law
Report suspected vulnerabilities responsibly to will@2045.io. We may investigate suspected misuse and take proportionate protective action
8. Confidentiality and privacy
We treat non-public customer content as confidential. Access is restricted to authorised personnel and providers who need it to deliver, support or protect the Service, or where disclosure is legally required. You must likewise protect information we provide that is identified as confidential or should reasonably be understood as confidential
Confidentiality does not restrict information lawfully known already, independently developed, legitimately received from another source or made public without a breach. Where legally permitted, we give notice of legally compelled disclosure of your confidential information
The Privacy Policy describes processing, suppliers, transfers, security and retention. We use managed cloud controls and maintain a security programme; no system is completely secure. Specific commitments are governed by customer agreements. These terms do not claim formal security certification
Export and deletion controls cover supported data, subject to permissions, shared records and lawful retention. Contact us about information outside those controls. Backups and provider copies may follow separate deletion lifecycles; authentication-account deletion may require a separate action
9. Plans, credits and payment
Fees, credit allowances, billing periods and any expiry or renewal conditions are those presented at purchase or agreed in an order. Pay agreed charges and applicable taxes when due. We give notice before changed prices apply to a future renewal or purchase, subject to your written agreement
Use consumes credits under the applicable charging arrangements. Used credits are not ordinarily refundable, subject to the offer below and mandatory rights. Contact us about suspected incorrect charges
New subscriptions may be cancelled within 14 days for a full refund. Outside that offer, we do not ordinarily refund partial periods or used credits, except where required by law, agreed in writing or approved for a service issue. The full-refund offer overrides the used-credit restriction during those 14 days
Cancel through available account controls or contact will@2045.io. Your order or plan determines when cancellation ends access and billing. Billing cancellation is distinct from erasure. Additional statutory cancellation or refund rights remain unaffected
10. Suspension and termination
You may stop using the Service and cancel under section 9 and your agreement. Export information you need before access ends, or contact us about an agreed export arrangement
We may suspend or terminate access for material breach, non-payment, unlawful use or significant security risk. Where practical, we explain the issue and allow a reasonable opportunity to resolve it. Immediate action may be necessary to protect users, meet legal duties or contain harm
After termination, information is handled under the applicable agreement and Privacy Policy retention/deletion arrangements. Cancellation does not instantly delete every copy, and terminated accounts do not provide indefinite access. Contact us promptly for export or erasure assistance
Provisions which by their nature continue, including accrued payments, intellectual property, confidentiality, liability and disputes, survive termination
11. Responsibility and liability
We will provide the Service with reasonable care and skill. Subject to that obligation and separate written commitments, we do not guarantee uninterrupted availability, error-free operation or the accuracy, completeness or suitability of AI outputs for your particular purpose
Nothing excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability or right that cannot lawfully be excluded or limited
Subject to that provision and applicable law, for business customers:
- we are not liable for indirect or consequential loss, or loss of profit, revenue, business opportunity or anticipated savings; and
- our aggregate liability arising out of or in connection with the Service is limited to fees paid by the customer for the Service in the 12 months before the event giving rise to the claim
These limits apply only where lawful and reasonable. They do not override greater express commitments in a separate customer agreement or mandatory consumer rights. Your responsibility to review outputs does not excuse a breach of our obligations
Take reasonable steps to reduce avoidable loss, including reviewing important outputs and keeping appropriate copies of information you need
12. Rights in the Service
We and our licensors retain rights in the software, design, branding and underlying technology. You may access and use the Service for its intended purposes subject to these terms and your agreement. No other rights in our technology or brand are granted
13. Changes to terms
We may update these terms and will notify you of material changes through the Service or customer communications, explaining when they apply. We obtain acceptance where required. Changes do not retrospectively remove accrued rights or override an existing written agreement without the agreement required to change it
If you disagree with a material change, contact us before it takes effect to discuss discontinuing use under your agreement
14. Governing law and disputes
These terms are governed by the laws of England and Wales. Contact will@2045.io first so we can try to resolve a dispute. The parties may agree to mediation. Subject to mandatory jurisdiction rights, the courts of England and Wales have jurisdiction
15. General
These terms and applicable written customer agreements set out the contractual arrangements for the Service. If a provision is unenforceable, the others continue. Not exercising a right immediately does not waive it
You may not transfer contractual rights or obligations without our agreement. Any transfer by us must respect your contractual and data protection rights. Neither party is responsible for delay caused by events reasonably outside its control if it takes reasonable steps to reduce their effects. This does not remove accrued payment obligations or mandatory duties
16. Contact
2045 Consulting Ltd
Company number: 16330275
124 Evering Road, London, England, N16 7BD
Service, contractual and privacy enquiries: will@2045.io